Job Description

The Director manages the repair and maintenance operations for over 900 store locations across the Eastern Seaboard and into Texas. The Director ensures that field service activities and vendor management are carried out efficiently and effectively by leading a team of project managers, maintenance coordinators, lead technicians, and field technicians. This role focuses on team leadership, operational excellence, customer satisfaction, and technical integration.

For over 90 years Global Partners LP has been delivering the energy our communities need to grow, move, and thrive. From Alltown Fresh, with its innovative chef-led creations and guest-focused retail experience, to our vast network of over 50 liquid energy terminals across the eastern seaboard and beyond, Global Partner’s integrated network of businesses delivers value day-in and day-out to our guests and customers across the US. At Global Partners we embrace the future, investing in the energy transition with initiatives like GlobalGLO and supporting the communities in which we operate with our charitable work.

We’re excited for the next 90 years at Global Partners and what innovative new ideas we can bring to our guests and customers in the future. We’re looking for passionate people with great ideas to contribute to our company’s future. If you’re motivated by what’s next, Global Partners can provide you the opportunities to push your career to the next level.

 

The Types of “Energy” You Bring 

• Excellent written and verbal communication skills.

• You are self-motivated and like to take initiative.

• You are a team player with a positive attitude.

• You have strong time management skills.

“Gauges” of Responsibility   

• Responsible for the maintenance and preventative maintenance of HVAC, refrigeration, food service, plumbing, building, lot, and energy distribution systems.

• Provide leadership and mentorship to project managers, maintenance coordinators, lead technicians, and field technicians.

• Supervise the maintenance, repair, and support of all company-operated locations, ensuring timely and high-quality service.

• Collaborate with the Director of Field Services to ensure effective communication, scheduling, and dispatch of service requests.

• Replace or integrate software applications to boost efficiency and technician productivity, enhance vendor performance, optimize asset management and collection, and utilize best technological integration and efficiency practices.

• Assist with procurement and maintain vendor relationships for outsourced services, parts, and supplies.

• Find ways to save costs and improve the allocation of resources.

• Build and nurture strong relationships with internal customers, utilizing their feedback to promote continuous improvement.

• Establish and implement safety protocols to ensure a safe working environment, including performing regular safety audits.

• Effectively communicate with management from Facilities Maintenance, Real Estate, Construction, Retail Operations, IT, HR, and other departments to support their projects and initiatives.

• The role oversees repairs resulting from storage tank testing failures to ensure compliance with local, state, and federal regulations.

• Oversee the team responsible for dispatching and tracking issues related to energy distribution monitoring software.

• Maintain an online connection to the automatic tank gauging systems for maintenance and compliance tracking.

• Serve as the acquisition integration lead, ensuring locations get appropriately integrated into our network.

• Develop reports to present cost savings, new position business cases, and processes to the executive team for maintenance initiatives.

• Prepare reports to present cost savings, business cases for new positions, and processes to the executive team regarding maintenance initiatives.

• Serve as a conduit to summarize Repair and Maintenance plans and activities, presenting to Executive Management and implementing appropriately

“ Fuel” for You

• Coins! We offer competitive salaries and opportunities for growth. We mean it! We have an amazing Talent Development Team who create trainings for growth and job development.

• Health + Wellness  - Medical, Dental, Visions and Life Insurance. Along with additional wellness support. 

• The Road Ahead  – We offer 401k and a match component!

• Professional Development  - We provide tuition reimbursement; this benefit is offered after 6 months of service. 

• Give Back! We believe in community support. We know everyone gives in their own way, that’s why we offer paid volunteer time-off to you to help an organization of your choice.

The GPS of our Interview Process

• First thing first, if you’re interested in the role, please apply.

• A talent acquisition team member will review your resume in partnership with the hiring manager. If your experience would lend to this opportunity, a recruiter will contact you. 

• We conduct in-person and virtual interviews and provide additional interview information or other items needed at that time. 

Qualifications

• Ten (10) years of facility maintenance experience

• Experience in fueling systems and point of sale is a plus, but not required

• Bachelor’s degree or equivalent experience

• Hard-working, self-motivated individuals

• Ability to multi-task and take ownership of assigned projects.

• Detail-oriented; proficiency for accuracy; dependable; positive attitude; team player

• Strong with Microsoft Word, Excel, PowerPoint, Tableau, Smartsheet, Procore

• Excellent written and verbal communication skills

• Work productively under time constraints and exhibits a sense of urgency when necessary

• Excellent planning and organizational skills

• Understanding of the proper use of work orders, priorities, and schedules

• Valid Driver’s License

We are an equal opportunity employer. We consider applications for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, sexual orientation, citizenship status, genetic information and any other legally protected status. 

We value passion and potential. If you are enthusiastic about a position and think you can make a meaningful impact, we encourage you to apply even if you don't check every box. We embrace different perspectives, backgrounds and experiences.

Global Partners LP is an equal opportunity employer. We foster a company culture where ideas from all people help us grow, move and thrive. We embrace the diversity of all applicants and do not discriminate against race, color, religion, sex, age, national origin, sexual orientation, gender identity, disability, protected veteran status or any other basis prohibited by federal, state or local law. If you have a disability and need an accommodation to apply, please contact our recruiting department at 781-891-4000.

*Disclaimer: At Global Partners, we don't use lie detector tests for any employment decisions. We follow all the rules and regulations, so we need to let you know: In Massachusetts, it's illegal to require or administer a lie detector test as a condition of employment of continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

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