Job Description
Join Renew Massage Studio as a Front Desk Associate!
Are you a reliable, customer-focused individual who thrives in a supportive environment? At Renew Massage Studio , we believe our employees are the key to providing the best massage experience in Denver. As a locally owned, female LMT-led studio, we're committed to your success and well-being.
Position: Front Desk Associate
Location: 765 S University Blvd, Denver, CO 80209
Pay: $21.00 per hour
At Renew Massage Studio, you'll work in a beautifully designed, clean, and eco-friendly space that values wellness and exceptional service. We provide comprehensive training, generous benefits to those who qualify, and a positive, team-oriented atmosphere.
Key ResponsibilitiesDeliver Excellent Client Care: This is a public facing and interacting position, so you need to greet clients warmly, assist with check-ins and checkouts, answer questions in person and on the phone, and help with paperwork as needed.
Process Payments: Handle client transactions and master all checkout procedures.
Manage Scheduling & Communication: Answer calls, book and adjust appointments, process cancellations, and provide timely client support.
Maintain Studio Cleanliness: Keep the space inviting by assisting with trash and recycling removal, light cleaning, mopping, and bathroom upkeep.
Support Operations: Optimize appointment schedules, assist with outreach, perform data entry and reporting, track inventory, and support massage therapists with daily needs.
Part-time, approximately 16 hours per week
Availability required on Sunday, Saturday, and Monday (3 shifts per week)
Competitive Pay: $21/hour, with breaks and meal periods as required by Colorado law
Annual Raises: Guaranteed yearly pay increases
Paid Sick Time: Available to all employees
Health Benefits: Health insurance (partially covered by Renew) for full-time employees (30+ hours/week), with optional vision and dental coverage
Employee Discounts: 55% off all massage services, plus discounts for family and friends
401(k): Available after 6 months for employees working approx. 20+ hours per week
Experience: At least 1 year of front desk or customer service experience required; massage industry familiarity is a plus
Dependability: Reliability, respectfulness, and punctuality are a must.
Communication Skills: Must be friendly, outgoing, professional, and effective with both clients and teammates.
Tech-Savviness: Comfortable using desktop computers and booking software.
Multitasking Ability: Capable of staying organized, self directed, and efficient in a fast-paced environment.
Renew Massage Studio is a locally owned, non-corporate studio focused on high-quality therapeutic massage. We are dedicated to helping clients achieve sustainable wellness in a clean, beautifully designed environment. As a certified green business, we use only the best organic products and are proud to provide a supportive, employee-centered workplace.
If you're ready to join a team dedicated to wellness, professionalism, and outstanding client care, we'd love to hear from you - apply today to become part of the Renew family!
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