Location: Hybrid (3 days onsite, 2 days remote- Columbia SC 29201) Duration: 1 year contract (with possible extension) Company / Department Culture: Candidates with significant experience with Operations and Maintenance or DDI of Cúram’s HCR and CGIS products is mandatory. Vendors, please do not submit candidates without Operations and Maintenance or DDI experience in Cúram’s HCR and CGIS products. This position will utilize technical expertise to provide guidance to support the Operations and Maintenance of Cúram Global Income Support (CGIS) and Cúram’s Health Care Reform (HCR) modules as part of the Eligibility and Enrollment Member Management Project, a large project whose team brings significant experience along with an “entrepreneurial” or “startup” attitude and approach. The team is a mixture of personnel, industry focused information technology professionals and experienced consultants.We are seeking individuals who are highly productive, very flexible, and can work effectively in an environment where ambiguity is common. Team members are expected to contribute with minimal supervision and be self-motivated. The project demands for individuals who are strong collaborators, who want to make a positive contribution, can understand top-level goals and objectives, and drive toward them. This position could carry over to other projects as directed by the PMO director or Member Management Replacement Project Director. Candidates who enjoy working on complex, change-oriented projects with motivated team members will find this position attractive. Scope Of The Project: The Eligibility and Enrollment Member Management Project is one of the largest IT projects. It is a multi-year effort to replace the aging Medicaid Eligibility Determination System and other member management applications with a multi-tier application environment that requires modern technologies, technical practices and substantial collaboration with a variety of stakeholders. This system will utilize Cúram’s social program management platform and will be configured/implemented by the company in partnership with designated vendors. Company uses the social program management platform from Cúram in the provision of services. This software combines the advantages of commercial off-the-shelf software, an enterprise platform and service-oriented architecture with the business and technical flexibility required to implement solutions to meet agency objectives. Daily Duties / Responsibilities: The Senior Cúram Operations Consultant will serve as the on-sight technical resource for the Member Management Replacement Project leadership and team. The Senior Cúram Operations Consultant is responsible for providing guidance to company and MMRP vendors related to Operations and Maintenance of the IBM Cúram software including requirements, designs and development activities/deliverables. The consultant will work with the team’s business analysts, subject matter experts, system integrator and designated vendors, as well as Enterprise Services team to meet the project goals. Duties include: Serves as a technical resource, providing technical/analytical guidance to project team and vendors; provide advice on best practices for utilizing IBM Cúram software for meeting stated business needs Identifies, reviews, approves approaches/proposed solutions to meeting business requirements utilizing IBM Cúram software; communicates risks and concerns related to proposed solutions and offers alternative solutions as appropriate. Conducts demonstrations and develops proofs of concept utilizing IBM Cúram software, as appropriate, to verify the feasibility of proposed IT approaches/solutions Conducts and coordinates data mapping and gap analysis to determine if the IBM Cúram software meets business needs Ensures transition from DDI implementation to Operations is successful and knowledge is transferred to the Operations team. Uses knowledge of IBM Cúram framework to consult with development leads in resolving issues and meeting business requirements Assists in managing work between IBM, System Integrator team, other vendors and Legacy Systems team to ensure a smooth transition between Medicaid Eligibility Determination System (MEDS) and Cúram while ensuring that the legacy Medicaid Management Information System (MMIS) continues to provide the appropriate information Collaborates with project leadership, business analysts, subject matter experts, technical managers and development leads on business requirements, functional and non-functional specifications, technical design specifications and integration component requirements Works with the Analysis and Testing Manager, Production Manager and vendors to ensure that all deliverables are completed timely and meet quality standards Reports on project status and strategies orally and in writing; communicates any known issues or risks to MMRP leadership and appropriate team members in a timely manner Collaborates with staff and vendors on implementation requirements Interprets, translates, and communicates highly technical concepts to both business and technical MMRP team members and stakeholders Assists with technical analysis of the IBM Cúram releases Other duties as assigned
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