Job Description

Job Description

Job Description

Overview

SP+, a Metropolis company, is an artificial intelligence company for the real world. We use computer vision to enable checkout-free parking experiences. So there’s no fumbling with tickets, machines, apps, or credit cards. You just “drive in and drive out.”

We are the largest parking network in America, with over 23,000 employees powering mobility at over 4,000 locations across North America and Europe.

Today, we are reinventing parking. Because it’s important, it's everywhere and impacts everyone. Tomorrow, we will power checkout-free experiences anywhere you go to make the everyday experiences of living, working, and playing remarkable - giving us back our most valuable asset, time.

Responsibilities

What do I do as a Parking Enforcement Ambassador?

As our newest team member, you will be an integral part of monitoring designated streets, lots, garages, other public areas and/or an entire campus to ensure compliance with parking policies. Some duties include:

• Providing customer service by answering questions regarding directions, events, building locations and parking policies.
• Issuing citations and warnings for non-compliance with a computerized hand held computer or manual tickets.
• Impound or boot as directed.
• Operating City vehicles with care.
• Exercising proper judgment, tact and diplomacy in dealing with people.

* Please note that Enforcement Officers are not sworn police officers and have no arresting authority.

Notes:

This job posting does not include the full range of functions/duties of the position. Associate will be required to perform any other job-related duties as assigned by their supervisor including the corporate office.

This document does not create any employment contract, implied or otherwise, other than an “at will” employment relationship. A full job description is available upon request.

Qualifications

….But wait!

Let’s be sure you possess these minimal requirements first!

Are you Neat, Clean and Polite? It’s our company motto!

Essential Qualifications:

• Associate will be required to obtain the Parking Enforcement certification prior to starting work.
• Ability to communicate effectively in English in both written and oral forms.
• GED or High School Diploma.
• Strong ability to compute financial data as it coordinates with time.
• Knowledge of hazards and safety precautions.
• Ability to use a hand held computer.
• Ability to effectively use email and basic software programs.
• Ability to effectively and safely operate a motor vehicle.
• Ability to understand and apply parking regulations and rules.
• Must be at least 18 years of age.
• Valid driver’s license with a safe driving record.
• Must have a professional appearance and demeanor.

Physical requirements:

• Ability to stand for long periods of time (up to 6 or 8 hours, less break)
• Ability to walk for extended periods of time
• Ability to bend, stoop, squat and lift frequently throughout a shift.
• Ability to work in extreme elements – heat, wind, snow, rain, etc.

Classification:

Non-exempt

Hourly Wage

Pay rate - $16.00 then $17.50 after 90 days

SP+ Hospitality/USA Parking is an equal opportunity employer committed in policy and practice to recruit, hire, train, and promote, in all job classifications, without regard to race, color, religion, sex, age, national origin, citizenship status, marital status, sexual orientation, veteran status, disability or other classes protected by federal or state law. SP+ Hospitality/USA Parking does not tolerate harassment of or retaliation against any employee or applicant on the basis of these characteristics, or because the individual exercised his or her EEO rights.

*USA Parking will provide reasonable accommodations during its interviews for individuals with disabilities, including providing a sign language interpreter, upon request. Please email your request for a reasonable accommodation to this email address: lredmon@spplus.com.

Right to Work Poster

SP+, a Metropolis Company, may utilize an automated employment decision tool (AEDT) to assess or evaluate your candidacy for employment or promotion. AEDTs are used to assist in assessing a candidate’s application relative to the required job qualifications and responsibilities listed in the job posting.

As part of this process, SP+ retains data relevant to your candidacy, including personal information, for a period that is reasonably necessary for the use of the tool. If you are hired for the position, your data may become part of your employee records.

If you are an applicant to a New York City job posting and wish to request an alternative selection process accommodation or have questions about our data retention policy, please contact Recruit@spplus.com. We are here to assist you.

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