Job Description

Your Role

The Operations Portfolio team within Blue Shield of California provides robust solutions for our business partners, providers and members which improve the overall health care experience from membership, enrollment and Providers. The Salesforce Developer, Senior will report to the Senior Manager, Applications Services Lead in the Operations Portfolio. In this role you will help define and deliver solutions that meet business objectives and will serve as a facilitator between the business and IT in understanding the business needs. In partnership with Product Managers, Scrum Masters, Business Product Owners, and IT interfacing groups you will lead the eliciting, analyzing, validating, and managing of requirements, business processes and high-level solution designs. An individual in this role is a proactive member of an Agile product team, working in tandem with the Product Managers and Product Owners and design and development team members to ensure the product continuously delivers value to users.

Your Knowledge and Experience

• Requires a bachelor's degree or equivalent experience
• Requires 5+ years of Salesforce development experience, including full lifecycle implementation, design, coding, integration, and deployment experience in Cloud based applications
• Strong technical acumen & working knowledge of Agile Methods, Service Architecture, and enterprise Cloud Integration
• Strong command of Apex, Lightning Web Components (LWC), Aura, Flows, Visualforce, and Omni Studio
• Experience working with Salesforce APIs (REST, SOAP, Bulk, Streaming, etc.) and building robust integrations using MuleSoft or similar middleware tools
• Strong knowledge and hands-on experience with html, java script, Salesforce Lightning/Newport Design System, SOQL, SOSL & custom styling
• Familiarity with Data Cloud concepts and ability to work with large-scale, real-time data architecture
• Hands-on experience with DevOps practices, version control (Git) and CI/CD pipelines to efficiently design, develop, test, secure, deploy, maintain, and support the Platform
• Solid understanding of Salesforce platform architecture, event-driven architecture, Platform Events and Change Data Capture
• Strong ability to influence, collaborate, and build relationships with key stakeholders, vendors, and cross-functional teams
• Effective verbal and written communication skills including the ability to create, translate, and execute technical deliverables
• Salesforce certifications such as Platform Developer I/II, Service Cloud Consultant, Experience Cloud are strongly preferred; Velocity/Omni Studio is a plus

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