Job Description

Job Description

Description

Would you like to be part of a team that can directly affect the customer’s satisfaction? The Customer Service team within Liberty Mutual’s GRM US Finance organization is looking for an innovative and driven Software Engineer to build and modernize our next generation billing systems for our Liberty, Safeco, and State Auto personal lines billing products as we converge upon a single, brand-agnostic billing platform. This team builds the tools that allow policyholders, Agents, and Customer Service representatives to manage their billing account and billing preferences. Using these tools, Customer Service representatives are able to quickly answer questions from Agents and policyholders.

As a  Senior Software Engineer , you will work collaboratively on a diverse agile team to develop and enhance complex systems and/or software from user stories and technical/architectural specifications. You will analyze complex technical system problems and create innovative solutions that exceed customer expectations. You will also help lead our quality engineering practices by developing automated test suits throughout the testing pyramid.

This is a fast-paced environment providing rapid delivery for our business partners. You will be working in a highly collaborative environment that values speed and quality, with a strong desire to drive change and foster a positive work environment as we continue our agile transformation journey. You will have the opportunity to help lead this change with us as we grow this culture, mindset, and capability.

 

We encourage you to apply if you:

• Enjoy solving problems: Innovating and identifying opportunities for positive change in our system architectures and designs. 
• Collaborate well with others: Believes strongly in the benefits of paired programming and is comfortable sharing ideas and creative solutions aimed at continuously improving our systems and development practices. 
• Delight in mentoring others: Has a passion for excellent engineering principles and sharing your talents with a team of equally dedicated engineers. 
• Believe in Quality Engineering : Makes proper utilization of mocks, contract tests, relativistic performance testing, and using pipelines to automate our SDLC. 

Qualifications

• Work with Scrum Masters, Product Owners, Solutions Engineers, Architects and peers to iteratively create software that meets business and technical requirements
• Create and maintain technical documentation
• Develop automated tests (Unit, System, Integration, Regression)
• A Bachelor’s or Master’s degree in a technical or business discipline, or equivalent experience
• At least 5+ years of software engineering experience in Javascript, Typescript, Vue, React, Java, Spring Boot, GIT/GitHub, Junit, Jmeter, Selenium, and AWS CDK. 
• Preferred technologies include: DynamoDB, Kafka, SNS, EC2, S3.
• A history of translating client requirements into technical designs
• Agile engineering capabilities and a design-thinking mindset
• Collaboration, adaptability, flexibility and the ability to manage time and prioritize work with a globally distributed development team
• Strong oral and written communication skills — and a knack for explaining your decision-making process to non-engineers
• A thorough grasp of IT concepts, business operations, design and development tools, system architecture and technical standards, shared software concepts and layered solutions and designs
• Proficiency in software engineering languages and tools, including Java and RESTful services, spanning horizontal and vertical packages
• An understanding of how modifications affect different parts of a system and an ability to explain your decision-making process to non-engineers

 

**This position may have in-office requirements depending on candidate location.**

About Us

Pay Philosophy: The typical starting salary range for this role is determined by a number of factors including skills, experience, education, certifications and location. The full salary range for this role reflects the competitive labor market value for all employees in these positions across the national market and provides an opportunity to progress as employees grow and develop within the role. Some roles at Liberty Mutual have a corresponding compensation plan which may include commission and/or bonus earnings at rates that vary based on multiple factors set forth in the compensation plan for the role.

As a purpose-driven organization, Liberty Mutual is committed to fostering an environment where employees from all backgrounds can build long and meaningful careers. Through strong relationships, comprehensive benefits and continuous learning opportunities, we seek to create an environment where employees can succeed, both professionally and personally.

At Liberty Mutual, we believe progress happens when people feel secure. By providing protection for the unexpected and delivering it with care, we help people embrace today and confidently pursue tomorrow.

We are dedicated to fostering an inclusive environment where employees from all backgrounds can build long and meaningful careers. By actively seeking employee feedback and amplifying the voices of our seven Employee Resource Groups (ERGs), which are open to all, we create an environment where every individual can make a meaningful impact so we continue to meet the evolving needs of our customers.

We value your hard work, integrity and commitment to make things better, and we put people first by offering you benefits that support your life and well-being. To learn more about our benefit offerings please visit:

Liberty Mutual is an equal opportunity employer. We will not tolerate discrimination on the basis of race, color, national origin, sex, sexual orientation, gender identity, religion, age, disability, veteran's status, pregnancy, genetic information or on any basis prohibited by federal, state or local law.

Fair Chance Notices

• California
• Los Angeles Incorporated
• Los Angeles Unincorporated
• Philadelphia
• San Francisco

Job Tags

Work at office, Local area,

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