Job Description

Position Title: Technical Writer - Policy & Standards Writer

Location: Phoenix, AZ - Remote

Duration: 6+ Months

Job Description:

Responsibilities

• Develop and maintain policies, standards, and response plans for a range of incident types.
• Partner with cross-functional teams to define roles and responsibilities and support change management efforts.
• Collaborate with technical writers to ensure documentation meets Waymos style and structure guidelines, and manage content in the appropriate document systems.
• Align all documentation with Waymos event taxonomy, recommending updates to improve clarity and response mapping.

Minimum Qualifications

• 2+ years of experience in technical, policy, or procedural writing.
• Exceptional written and verbal communication skills, with the ability to simplify and synthesize complex information for diverse audiences.
• Strong research and analytical skills; ability to interpret external standards and tailor them to internal frameworks.
• Proven problem-solving capabilities under pressure, with a focus on root cause analysis and effective resolution.
• Collaborative mindset with experience working across teams and functions.
• Proficiency with Google Workspace (Docs, Sheets, Slides); experience with document management systems (e.g., AODocs) is a plus.

Preferred Qualifications

• Familiarity with business resilience, continuity planning, and incident management.
• Relevant certifications (e.g., BCI, DRI, ISO 22301) that demonstrate expertise in resilience and continuity standards.
• Industry experience in transportation or technology, especially in operational environments with software or product integration.

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