Job Description

Teammate Relations Investigator

This position is an integral member of the Teammate (Employee) Relations team for assigned segments of DaVita's business, providing subject matter expertise in teammate relations and investigations. This position is responsible for working directly on teammate issues to resolve matters of significance on behalf of management, including investigating and responding to internal and external complaints, and handling other complex, high-risk, or sensitive Teammate Relations (TMR) matters. This position partners closely with operations, field people services, legal, compliance, and Teammate Relations Advisors.

Job Description

• Conducts end to end prompt, thorough, and unbiased investigations into highly complex claims of potential harassment, discrimination, retaliation, misconduct, and other potential violations of company policies
• Conducts thorough and professional interviews of individuals accused of violations, witnesses, and reporting persons to obtain critical facts for proper credibility analysis and fact finding.
• Develops and maintains professional working relationships with diverse stakeholders, including business leaders and HR business partners across the organization. Partners with these stakeholders (e.g. operations, HR partners, internal and external counsel, etc.) to update, provide findings, and potential follow up recommendations on investigation cases as appropriate.
• Maintains required documentation within case management system, including intake, investigative notes, supporting documents, and final reports.
• Demonstrates an advanced knowledge of the laws and policies affecting employee relations processes, programs, and/or strategies, including but not limited to: Title VII of the Civil Rights Act, FMLA, ADA, FLSA, NLRB, etc.
• Demonstrates ability to navigate optimally within ambiguity, multiple priorities, and a constantly evolving environment.
• Comfortable working in a high volume, fast paced environment.
• Ability to work independently on problems of diverse scope to make educated and appropriate decisions guided by policies, practices, and procedures.
• Proven negotiation skills and ability to influence others.
• Remains respectful and empathetic in the face of difficult and uncomfortable situations surrounding an investigation.

Minimum Qualifications

• Bachelor's degree in relevant field or equivalent experience/training
• AWI certification preferred
• 2 + years of experience handling workplace investigations
• 3 + years of professional level experience in one or more of the following areas: employee relations, internal affairs, investigative reporting/writing, EEOC investigations
• Knowledge of Microsoft Office suite
• Strong analytical, fact-finding and evidence gathering skills
• Exceptional report writing skills
• Ability to handle sensitive and confidential information appropriately
• Ability to exercise a sense of urgency in handling multiple cases and priorities and produce results.
• Ability to maintain positive working relationships and work collaboratively with a range of stakeholders and investigation participants
• Preference to previous health care company experience or large, multi-site company experience

Role will be located in Denver at DaVita headquarters and will work a hybrid schedule.

What We'll Provide

• Comprehensive benefits: Medical, dental, vision, 401(k) match, paid time off, PTO cash out
• Support for you and your family: Family resources, EAP counseling sessions, access Headspace, backup child and elder care, maternity/paternity leave and more
• Professional development programs: DaVita offers a variety of programs to help strong performers grow within their career and also offers on-demand virtual leadership and development courses through DaVita's online training platform StarLearning.

At DaVita, we strive to be a community first and a company second. We want all teammates to experience DaVita as "a place where I belong." Our goal is to embed belonging into everything we do in our Village, so that it becomes part of who we are. We are proud to be an equal opportunity workplace and comply with state and federal affirmative action requirements. Individuals are recruited, hired, assigned and promoted without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, protected veteran status, or any other protected characteristic.

This position will be open for a minimum of three days.

Salary/Wage Range $75,200.00 - $110,400.00 / year

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